Fix a black screen on the HP Laptop - HP Support|+1-855-729-6682 |

Why is HP laptop screen black?

There are various reasons that may cause the black screen on your laptop. one in all the common causes is the hardware faulty, such as the loose connection of your GPU, or the bad cables or port may lead to the screen not working. Excluding the hardware issue, your laptop screen can be black because of the software issues, such as the virus or software corruption.

If the external display works properly, then it should be the monitor issue on your HP laptop, and you should take it to the computer shop and have it repaired. If the external display is still black, then it should be the hardware issue within your laptop or the software issue in your system. Read on and take a look at the solutions below to fix it.

Here are the solutions to do that have helped individuals resolve the problem. You shouldn’t get to attempt them all; simply work the list down until everything’s working again.

1.            Hard reset your laptop

2.            Disable fast startup

3.            Undo recent changes

Fix 1: hard reset your laptop

Generally the hardware faulty will cause the black screen on your HP laptop, thus you should remove the connected hardware from your laptop and see if this is where the problem lies in.

1.            Turn off your laptop.

2.            Remove the power, hard drives, the battery, and any connected peripheral devices.

3.            Press and hold the power button for 60 seconds and release.

4.            Put your battery in and plug the charger. Then don’t plug anything else.

5.            Boot your laptop again to see if it works now.

If it fixes the black screen issue on your HP laptop, you should have found and fixed your problem. Then you can turn off your laptop, and plug one peripheral device once a time, and see if the problem will be reproduced. Then you can locate the cause and fix it.

Fix 2: Disable quick startup

Disabling quick startup may fix the black screen problem on your HP laptop. To do so, follow the steps below:

1.            Open panel in your laptop, and view control panel items by little icons or large icons.

2.            Click Power choices.

3.            Click selects what power buttons do.

4.            Click change settings that are currently unavailable.

5.            Uncheck turn on fast startup. Then click save changes.

Restart your laptop and see if your laptop screen works properly.

Fix 3: Undo recent changes

It’s possible that Windows has been updated recently, or if you have installed a program on your laptop, so it leads to the black screen in your laptop. If that’s your case, you should try to restore your Windows system to the previous version.

If you installed a program in your HP laptop, uninstall the program from your laptop, and restart your laptop to see if the screen works.

If you are using Windows 10, 8 or 8.1:

1.            Open control panel, and click on System and Security.

2.            Click System > System Protection > System Restore….

3.            Select the restore point that you want to use from the list. Then follow the on-screen wizard to finish.

If you are using Windows 7 or Windows Vista:

1.            Go to start > All Programs > Accessories > System Tools.

2.            Click System Restore.

3.            Select the restore purpose that you just need to use, then follow the on-screen wizard to end.

After restoring system, restart your laptop and see if it fixes the black screen.

Hope this post comes in handy and helps fix your black screen issue in your HP laptop.

HP Customer Support Service:

Our HP customer support services come with a fixed price value for issues ranging from simple start-up errors & software conflicts to system crashes and blue screen errors. Get personalized support over HP Customer Service Number at +1-855-729-6682 (USA/Canada) or via chat or remote from a certified HP technician anywhere, anytime.  More information visit Call PC Expert.